Privacy Policy – Villa Lea Toscana

Who we are
Villa Lea Toscana – Loc. Castroncello n. 159, Comune di Castiglion Fiorentino (AR), Italy.
Contact: tuttomiobb@gmail.com, +39 339 160 4074.

What we collect

• Identification and contact data (name, email, phone/WhatsApp, country).

• Booking details (dates, number of guests, messages).

• Technical data (IP, browser, pages viewed) via cookies/pixel (see Cookie Policy).

Why we use your data (legal basis)

• To answer inquiries and manage bookings (contract / pre-contract).

• To provide customer support and service information (legitimate interest).

• To send offers/updates only with your consent.

• To improve the site and marketing (consent for analytics/marketing cookies).

Sharing
We do not sell your personal data. We may share limited data with service providers (website hosting, email/messaging, analytics, payment/booking tools) under data-processing contracts. Meta (Facebook/Instagram) and WhatsApp may process data per their terms when you message us.

International transfers
Some providers may be outside the EEA. We use safeguards such as Standard Contractual Clauses where required.

Retention
Inquiry/booking communications are typically kept up to 24 months after last contact, or longer if needed to fulfil legal obligations (e.g., invoices).

Your rights (GDPR/UK GDPR)
Access, rectification, erasure, restriction, objection, portability, and withdrawal of consent at any time. You can lodge a complaint with your local authority (in Italy: Garante per la Protezione dei Dati Personali).

Contact for privacy matters
tuttomiobb@gmail.com | +39 339 160 4074.

Changes
We may update this policy; the latest version will always be on this page.